Privacy Policy

VocalHob, developed by SWIFTFLIGHT INNOVATIONS PRIVATE LIMITED

Office Address: H-218, SECTOR-63, Noida, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh

Contact Email: support@swiftflight-india.com

Phone number:+91 92173 62939

1.INTRODUCTION

This is the Privacy Policy of Vocalhob (hereinafter collectively referred to as"us", "we", or "our") and is incorporated into and is subject to our Terms of Use. In this Privacy Policy, we refer to our products and services as the "Service". Please read on to learn more about our data handling practices. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

2. INFORMATION WE COLLECT

The personal data we collect depends on how you interact with us, the services you use, and the choices you make.

We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.

- We collect the following categories of personal data that you provide directly to us: such as name and profile name, email address, address, and online identifiers, your sex or gender, gender identity that you provide in using Vocalhob, or other details that we do not ask for but that you choose to volunteer that may reveal characteristics of protected classifications under applicable law.

- When users sign in with Google, Vocalhob will collect their nickname and avatar from Google, which will be used as default nickname and avatar for Vocalhob. Users can change or modify their nickname and avatar for Vocalhob later. Vocalhob ensures these collected data confidentially.

- Vocalhob may also collect and gather user contents (such as photos, screenshots, profile information, messages and communications) that you create on the Service.

- Identifiers about you and your device(s). When you use our services we automatically log your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address); device type; and your device operating system,and other software including type, version, language, settings, and configuration.

- By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). Vocalhob is not responsible for any use or misuse of information you share.

- When you are asked to provide personal data, you may decline.But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.

3. OUR USE OF PERSONAL DATA

We adopt the principle of data minimization when collecting and using your data, and ensure that your data is only used for the purposes described below. We will only process your data for other business purposes related to the service, such as:

- Product improvement, development, and research. To develop new services or features, analyze use of the services, and to conduct research.

- Product and service delivery. To provide and deliver our services, including maintaining accounts and services functionality, and troubleshooting, improving, and personalizing the services.

- Business operations. To operate our business, such as by processing payments, accounting, improving our internal operations, securing our systems, detecting and responding to fraudulent or illegal activity, monitoring for and responding to violations of our policies and guidelines, meeting our legal obligations, responding to legal and law enforcement claims and investigations, and facilitating our business transactions (such as mergers or acquisitions).

- Personalization.To understand you and your preferences to enhance your experience and enjoyment using our services.

- Customer support.To provide customer support, investigate and resolve disputes, and respond to your questions.

- Communications.To send you information, including messages, confirmations, updates, and support and administrative messages.

- Marketing.To communicate with you about new services, offers, promotions, rewards, contests, upcoming events, and other information about our services.

- Advertising. To display advertising to you.

- For internal operations, including troubleshooting problems, data analysis, testing, research, improvements to the Service, detecting and protecting against error, fraud or other illegal activity;

- To protect against, identify, monitor and prevent fraud and other criminal activities, any other activities that may violate our Terms of Service or other applicable laws, or lead to claims or other liabilities.

- To protect and defend our rights or property (including to enforce our Terms of Use and other agreements);

- In connection with a corporate transaction involving Vocalhob, such as the purchase or sale of a business unit, an acquisition, merger, sale of assets, or other similar event.

4. OUR DISCLOSURES OF PERSONAL DATA

We disclose personal data with your consent, or as we deem necessary for our business purposes including to provide the services to you. In addition, we disclose each of the categories of personal data described in the Personal Data We Collect section above, with the types of third parties described below, for the following business purposes:

- We may share User Content and your information with businesses that are legally part of the same group of companies that Vocalhob is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences). But these Affiliates will honor the choices you make about who can see your contents.

- We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

- We may also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users our app receives. This information does not contain any personal or personally identifiable information, and is used to develop content and services that we hope you will find of interest.

- We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longe r associated with you and share that aggregated information.Parties with whom you may choose to share your User Content.

- The information you enter into your user profile (your “Profile”) may be shared with your Vocalhob contacts. You control your Profile and you can access and modify your Profile from Vocalhob application at any time. Your Profile is available to other users of the Service who are connected to you on Vocalhob.

- Outbound Links. If you accessed a website, product or service provided by a third party, including through the Service or Vocalhob website, such third party may also collect information about you. Please see the privacy policies of each such third party for more information about how they use the information they collect. This Privacy Policy does not apply to any exchange of information between you and any third party.

5. THIRD-PARTY SDKS

When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.

We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56.

6.YOUR PERSONAL DATA CHOICES AND OPTIONS

Depending on where you reside, you may have the right to:

-Access and To Know. If you wish to access personal data about you, you may access your account by logging into Vocalhob services you use and viewing some of the personal data associated with your account. You also have a right to request to know additional information about our collection, use, disclosure, or sale of personal data about you, including to request a copy of the personal data we have about you. Note that we have provided much of this information in this privacy statement. You may make such a "request to know" by contacting us at support@swiftflight-india.com.

-Correction. You may request correction of certain personal data about you. You can correct some personal data by logging into Vocalhob services you use and using options available to update personal data associated with your account. You can also contact us at support@swiftflight-india.com.

-Deletion. You can request that we delete personal data under certain circumstances, subject to a number of exceptions. To make a request to delete, you can contact us at support@swiftflight-india.com

7.ACCOUNT DELETION

Users of Vocalhob have the right to delete their account at any time. Account deletion can be initiated directly within the app by navigating to Me > Settings > Delete Account. Once the deletion process is completed, your account will be permanently removed from our systems, and you will no longer be able to access your profile, content, or associated data through the app.

Please note that certain information may be retained for a limited period where required for legal compliance, security purposes, or to prevent fraud and abuse, as permitted by applicable laws. After account deletion, recovery of the account and its associated data may not be possible.

8.SECURITY OF PERSONAL DATA

Protecting user privacy and personal information is a top priority for Vocalhob. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. When you delete your account, Vocalhob will stop providing services to you and delete or anonymize your personal information as required by applicable law.

9. PERSONAL INFORMATION OF CHILDREN

Our Service is designed for a general audience and is not directed towards children. In connection with our Service, we do not knowingly collect or maintain personal information from anyone under the age of eighteen (18) or knowingly allow such persons to use our Service. If you are under eighteen (18) please do not attempt to register for our Service or provide us with any personal information. If we learn that a person under the age of eighteen (18) has provided us with any personal information, we will promptly delete such personal information. If you believe that a child under age eighteen (18) may have provided us with personal information, please contact us using the information specified in the “Contact Us” section.

10.LOCATION OF PERSONAL DATA PROCESSING

The personal data we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, service providers, or thirdparty partners process data. We take commercially reasonable efforts with the intent of processing and protecting personal data according to the provisions of this statement and applicable law wherever the data are located.

11. NOTIFICATION OF CHANGES TO PRIVACY STATEMENT

We reserve the right at our discretion to make changes to this Privacy Policy. You may review updates to our Privacy Policy at any time via links on our website. You agree to accept revised Privacy Policy on Vocalhob, and you agree that such electronic communications or postings constitute notice to you of the Privacy Policy. Please review it frequently.

When we post changes to the statement, we will revise the "Last Updated" date at the top of the statement. If we make material changes to this policy, we will notify you by publishing a revised Privacy Policy or by means of a notice on our website, or as required by law. You agree to review the Privacy Policy periodically so that you are aware of any modifications. You agree that your continued use of the Service after we publish a revised Privacy Policy or provide a notice on our website constitutes your acceptance of the revised Privacy Policy. If you do not agree with the terms of the Privacy Policy, you should not use the Service.

12. HOW TO CONTACT US

If you have any questions about this Privacy Policy or a question for Vocalhob, please contact us at support@swiftflight-india.com